Hi Shafna ,
I already informed you...
this is 2nd time...
please put thankyou button..
please follow the rules...
a. Thanking others with “Thank you” button.
When you get your topics solved, don't forget to press "Thank you" button. It will motivate the users who helped you to help you more.
b. Thank you : post ratio.
Thank you : post ratio is one of the very important thing from which we calculate the value of the user.
i.e if a user has low post count and high thank you count, we really give more priorities to the users.
Regards